Real estate

Real estate SOP templates

Brokerages and real estate teams scale on process. These SOP templates cover the workflows — listing intake, client onboarding, showing prep — that let agents handle more volume without dropping balls.

Featured template

Take a new residential listing from signed agreement to MLS-live within 5 business days

Full example: New listing intake SOP

Purpose: Take a property from signed listing agreement to MLS-live within 5 business days.

Scope: Listing agent and brokerage admin for every new residential listing.

Procedure

  1. Save the signed listing agreement to the property folder in shared storage.
  2. Schedule photography and 3D tour for within 3 business days of signature.
  3. Confirm seller disclosures, HOA documents, and prior inspection reports are on file.
  4. Measure or verify square footage and room dimensions; reconcile with tax records.
  5. Draft MLS copy: headline, 250-word description, and feature list.
  6. Have the listing agent review and approve MLS copy and photo selection.
  7. Publish to MLS, sync to brokerage website, and trigger syndication to portals.
  8. Send the listing-live email to seller with a link to the public listing.

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FAQs

Why do real estate teams need SOPs?
Most agents are great at clients and weak at process. SOPs let a team leader, transaction coordinator, or admin handle the repeatable steps consistently — so agents spend their time selling, not chasing paperwork.
Which real estate workflows benefit most from SOPs?
Listing intake, buyer onboarding, transaction coordination from contract to close, and post-close follow-up. These all touch every deal.

Browse all SOP templates, see worked SOP examples, or read the canonical SOP format.

Other industries: Restaurant, Marketing agency, SaaS support, E-commerce. Or generate a custom SOP for your exact task.