SOP library

Standard Operating Procedures that operators refined until they worked, then rated five stars. Each one is the full document — purpose, scope, responsibilities, and numbered steps — not a teaser. Copy any of them and adapt it to your team.

• Client Onboarding — Signed Contract to KickoffAgency

  A five-person agency's onboarding procedure, refined until a new account manager could run it unsupervised: named owners, fixed deadlines, and a written-confirmation gate before delivery work starts.

• Daily Opening Checklist — Coffee ShopRestaurant

  The open-to-first-customer routine for a single-site coffee shop, sequenced so equipment warm-up runs in parallel with prep and nothing blocks the door opening on time.